Letter From the CEO to Customers, Employees and Partners

Dear West Hill Ranch Customers, Employees and Partners,

As a new and growing business, we wanted to take time and acknowledge our appreciation for the support and dedication you provide to our brand. This is even more meaningful during these unprecedented times.

The end of one year and the start of another always seems to inspire self-reflection. In a normal year, it is filled with wrapping up projects while wrapping presents, planning strategic initiatives while planning family celebrations, and reflecting on both personal and professional accomplishments. Without stating the obvious, 2020 has been a challenging year marked by historical events and unforeseen changes to work and home lives; it has also been a year of learning for all of us, either at the team or individual level.

Since the infancy of West Hill Ranch, we have thought first about our customers and employees, working to make the best decisions to keep them safe and be a good community partner. In support of that, we have continued to monitor and adhere to federal, state and local mandates, as well as CDC recommendations. We have balanced an ever-changing landscape with common sense and a dedication to you, our customers, employees and partners.

We are incredibly proud how our West Hill Ranch team members came together this year to discover and implement new ways to help customers and partners in this rapidly changing business environment. Listening to needs has led to the rapid growth and development of our products and services, along with what it truly means when we say “Welcome to the Ranch.” We are proud of all we have accomplished this year and would not have been possible with out you. Thank you for your continued partnership, and we look forward to supporting our communities and customers in 2021 and beyond.

We can’t say thank you enough for the incredible West Hill Ranch team. We are truly humbled by and beyond appreciative of your relentless commitment to delighting our customers, dedication to your work, and genuine caring for each other. 2021 is going to be even bigger and better for West Hill Ranch!

Wishing West Hill Ranch partners, customers, and employees a joyous, safe, and healthy holiday season and Happy New Year.


Founder & CEO

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